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Down Under Box
Shipping Questions and Issues
Shipping Questions and Issues
Delivery issues and exceptions
Important information for shipments going to Germany
The tracking has not updated in several days, where can I get more information?
The tracking says the item has been returned to sender, what do I do?
There is an issue with local Customs
I got an email about a "delivery exception"
How do our shipping options work?
When will my order ship?
How can I track my order?
How long does delivery take?
What countries can I send a Down Under Box to?
Can you hold my order to deliver on a certain date?
The flat rate $25 shipping option is not showing up